Clean beauty
The term "Clean Beauty" means different things to different brands as there is no governing body in regards to clean beauty standards. For us clean beauty means that we are mindful of the welfare of people, animals and the planet when determining what ingredients to add to our formulations. With so much misinformation and marketing scar tactics found on the internet we like to stick to the facts and analyze each ingredient for it's efficacy, safety and overall benefits for the skin.
Our ingredient list is monitored and updated on a ongoing basis. All of our products are made with cruelty free ingredients and are certified cruelty free by Leaping Bunny International.
The essential oil is solely the “volatile aroma” components of the plant while the plant extract can be from the whole plant or just part of the plant. A plant extract can be made from a tincture infusion or dried plant and because they contain more then just the aroma part of the plant it can be used in much higher doses and is generally well tolerated by most skin types.
All of our face treatment oils are silicone and plastic free and made with non-comedogenic cold-pressed plant oils. Not all face oils are created equal and many face oils on the market contain pore clogging oils.
The best way to determine if a plant oil will clog your pores is to check it’s comedogenic scale. The scale uses a numbering system of 0 to 5. Here’s how the numbers rank on the scale:
PLANT OIL COMEDOGENIC SCALE BY SKIN TYPE
0 – zero pore clogging (ideal for all skin types)
1 – very low (can be used by most skin types)
2 – moderately low (most skin types can use a minimal amount of level 2 plant oils)
3 – moderate (lipid dry skin types only – not for oily or acne skin)
4 – pore clogging (should only be used to treat true lipid dry skin types only)
5 – extremely pore clogging (should only be used in body care)
BEST PLANT OILS FOR EACH SKIN TYPE
All Skin Types: Argan Oil (0), Black Cumin Seed Oil (1-2), Black Raspberry Seed Oil (1-2), Blueberry Seed Oil (0), Cacay Oil (1), Daikon Seed Oil, (0), Grape Seed Oil (1), Olive Oil (1-2), Plum Kernel Oil (2), Pomegranate Oil (1), Prickly Pear Seed Oil (1), Red Raspberry Seed Oil (0-1), Rosehip Seed Oil (1), Sea Buckthorn Oil (1), Shea Butter (0-1), Phyto Squalane (0-1), Strawberry Seed Oil (1), Sunflower Seed Oil (0)
Oil Dry Skin Types: Argan Oil, Abyssinian Oil (1), Acai Berry Oil (1), Amaranth Oil (2), Apricot Kernel Oil (2), Avocado Oil (3), Carrot Seed Oil (3-4), Cupuacu Butter (4), Jojoba Oil (2), Kukui Nut Oil (2), Flax Seed Oil (4), Macadamia Nut Oil (4), Mango Butter (2), Olive Oil (1-2), Palm Kernel Oil (4), Papaya Seed Oil (2-3), Pequi Oil (3), Plum Kernel Oil (2), Pomegranate Oil (1), Prickly Pear Seed Oil (1), Rice Bran Oil (2), Shea Butter (0-1), Tea Seed Oil (2), Phyto Squalane (0-1), Strawberry Seed Oil (1), Sweet Almond Oil (1)
Sensitive And Anti-inflammatory Skin Types: Argan Oil (0), Babassu Oil (1-2), Borage Oil (2), Cucumber Seed Oil (1), Hemp Seed Oil (0), Mango Butter (2), Meadowfoam Seed Oil (1-2), Oat Oil (1-2), Peach Kernel Oil (2), Sacha Inchi Oil (0-1), Sea Buckthorn Oil 91), Shea Butter (0-1), Phyto Squalane (0-1), Sweet Almond Oil (1), Sunflower Seed Oil (0), Tamanu Oil (2)
Acne Skin Type: (should only use oils with a (0-1) score: Hemp Seed Oil (0), Hazelnut Oil (0), Rosehip Seed Oil (1), Cacay Oil (1), Castor Oil (1), Goji Seed Oil (0), Meadowfoam Seed Oil (1-2), Neem Oil (1), Pumpkin Seed Oil (1), Red Raspberry Seed Oil (0-1), Sacha Inchi Oil (0-1), Phyto Squalane (0-1), Safflower (0), Strawberry Seed Oil (1), Sunflower Seed Oil (0), Watermelon Seed Oil (1)
Do You Test On Animals?
We do not test any of our ingredients, formulations or finished products on animals. Our products are cruelty-free every step of the way. We do not import our products into China or any other country that requires mandatory animal testing or 3rd party animal testing on skin care products.
We are certified cruelty-free with Leaping Bunny International and PETA. All of our ingredient suppliers hold certificates of non-animal testing.
In addition we use next generation vegan substitutes for animal based ingredients such as: collagen, elastin, hyaluronic acid and amino acids.
Since the beginning skin care products have contained animal based ingredients such as such as soluble collagen, silk and pearls. Green chemistry has advanced over the years and this has led to phyto and vegan alternatives to animal based ingredients. We use many animal substitute ingredients in our formulations such as phyto collagen, hyaluronic acid, phyto caviar to name a few.
Environmental Sustainability
Our sustainable glass packaging is designed with our intention to be mindful of the environment.
We do offer a fully recyclable PET shower size bottle by request for all of our cleansers due to the safety of glass in the shower.
In addition, all of our product packaging boxes are made with FSC certified paperboard.
What Are Fermented Actives
Fermentation is one of the oldest technologies used by different cultures throughout the World. Products such as wine have been produced for thousands of years by way of various fermentation techniques. Fermentation enables higher absorption of vitamins, minerals, and various other phyto-Nutrients, depending upon the plant being fermented. The fermentation process converts ingredients from an inactive form to a bio-active form.
We use several fermented actives as we have found them to be more powerful and potent then their past-generation actives that are common in many skin care brands.
Our fermentation is carried out by lactic acid bacteria (LAB) also known as lactobacilli.
Allergies To Ingredients
Yes it is possible as we use mainly natural ingredients. Just like you can have an allergy to food ingredients the same is possible for natural skin care ingredients made from botanicals. In addition, we use several nut oils such as Argan Oil so if you have any nut allergies and or allergies to botanicals then we would not recommend using our skin care products as all of our formulations are made in a facility where we use several different plant oils, extracts and some from nut oils.
Please email us at: info@maryallan.com if you are wondering about a particular ingredient that you may have an allergy to.
While we do not use peanut oil in our products we do use several nut oils such as Argan Nut Oil. We source our cold-pressed oils from many different farmers who may also produce peanut oils. We cannot guarantee allergen-free facilities nor the absence of trace, non-detectable levels of peanuts.
Order Processing Times
Most orders take 3 to 5 business days to process unless they are customized for example: made with-out essential oils or added actives in which case they can take 5 to 10 days to process.
Do You Sell Sample Sizes?
Yes, most of our products are available in a sample size and we encourage you to try a sample first before purchasing a full size so that you can determine if it is suitable for your skin type. CLICK HERE FOR SAMPLE SIZES
*You can also request up to two samples with every purchase on our website. Let us know which sample(s) you would like in your check-out notes. To see our current list of available samples please CLICK HERE
Refund & Exchange Policy
If you are dissatisfied with any product purchased through maryallan.com you may exchange or return unused items within 30 days of receiving your purchase.
*Items for exchange and or return must be in new and unused condition with box and protective safety seals in tact.
*Return shipping costs are the responsibility of the customer. If you decide to use our return shipping label the shipping amount will be deducted from the return amount.
RETURN STEPS
Contact Us to request a Return Authorization Number, tell us what items you’re returning along with your PO#.
Wait to receive a Return Authorization Number and return instructions.
A Return Authorization Number is required on all damaged product returns, exchanges and refunds. Any return sent to us without a Return Authorization Number cannot be accepted. Return acceptance is at the sole discretion of Mary Allan Skin Care.
**All return item(s) must include all parts, pieces and printed materials and GWP if applicable in order to be eligible for a return or exchange.
To ensure your returns and exchanges are received by us please add tracking & insurance to your parcels through your preferred mail delivery service.
Shipping
Upon completion of your transaction you will receive an order confirmation. Once your order has processed (usually 3 to 5 business days) we will email you a shipping tracking number. All domestic orders over $100.00 receive complimentary shipping.
For all USA domestic orders under $100.00 we charge a flat rate of $6.95 for weight up to 5 pounds. Overweight packages that exceed 5 pounds ship USPS for $19.90. All packages ship with USPS.
**We are currently only shipping within the USA, UK, Canada and Australia
SHIPPING TO A HOTEL ADDRESS
If you decide to ship your package to a hotel address we do not take any responsibility should the package go missing once delivered to the hotel, you will need to file a claim directly with the hotel using your confirmed tracking number that we email to you once the order has shipped.
PACKAGES DELIVERED TO NON-DELIVERABLE ADDRESS
We are not responsible for packages that are delivered to an address where USPS can't leave the package due to a full mailbox or non-access to a building. If your package has an attempted delivery you will need to contact USPS directly with the tracking number provided in your shipping confirmation email to arrange for a new delivery.